Question 1

What is a location?

Accepted Answer

A location is one city where you operate. When you add a city, we automatically include its county, state, and federal requirements — that's the full chain. So 1 location = 1 complete set of requirements from city up to federal level.

Question 2

What cities do you cover?

Accepted Answer

We currently have detailed permit requirements for 100+ cities across the US, with new cities added every week. Our database covers major food truck hubs like Los Angeles, Austin, Portland, and New York City, plus dozens of emerging markets.

Question 3

How accurate is the permit information?

Accepted Answer

Our team researches every requirement directly from official government sources — city clerk offices, health departments, fire marshals, and zoning boards. We verify and update our data regularly to reflect the latest regulations.

Question 4

What happens if I cancel?

Accepted Answer

You keep access until the end of your billing period. After that, you revert to the free tier. Your compliance tracking data, documents, and notes are never deleted — you just lose access to the tooling features until you resubscribe.

Question 5

What if my city isn't listed yet?

Accepted Answer

Create a free account and request your city. We'll prioritize researching that market and notify you as soon as it's available.

Question 6

Is there a discount for annual billing?

Accepted Answer

All our prices are already annual. We keep things simple — one price, billed once a year. No hidden monthly fees or surprise charges.

Simple, transparent pricing

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Frequently Asked Questions

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